Privacy Policy

Effective: October 22, 2026

Nord Software LLC ("Yooda AI," "we," "us," "our"), registered in Ukraine, operates the Yooda AI website and web application (the "Service"). This policy explains what personal data we collect, why, and how you can control it.

Questions about this policy or your data can go to hi@yoodaai.pro.

What we collect

Account information

When you create an account, we store your name and email address, and, if you sign in with Google, the basic profile information Google shares with us. If you sign in with a password instead, we store it in securely hashed form; we never see or store your plain-text password. We also keep basic session data (sign-in times, IP address, browser and device type) to keep your account secure.

Interview session data

Live interview audio is captured in your browser and streamed directly to our real-time transcription partner, Speechmatics. This audio is never sent to or stored on Yooda AI's own servers, and we do not keep a recording of your interview. The resulting text (your interview question and recent conversation context, plus your CV summary and speaking style if you use Personalization, described below) is sent to our AI partner, OpenRouter, which forwards it to a third-party inference provider to generate suggested answers in real time. We instruct OpenRouter to use only providers that do not retain this text. We don't retain interview transcripts once your session ends.

Mock interview data

Mock interviews (Interview Practice) work differently from live interview help, because the point is to give you a report you can come back to:

Your voice: as in a live interview, your microphone audio is streamed from your browser to Speechmatics for transcription. We don't store the audio or a recording of the interview.
Your camera: if you turn it on, the picture is shown only on your own screen. It is never sent to us or anyone else, and never recorded.
What we store: the interview's settings (role, level, company, job description and, if you turn on "Use my CV", the CV summary from Personalization), the full transcript of what you and the interviewer said, and the report written at the end. For a coding interview we also store the code you write and the results of each run.
Who processes it: the interviewer's questions and the report are written by an AI model through OpenRouter, which receives the transcript and settings. The interviewer's voice is generated through OpenRouter by ElevenLabs, which receives only the interviewer's lines. In a coding interview, each time you run or submit your code it is sent with the problem's tests to Judge0, through RapidAPI, to be executed.

An interview you leave before your first answer is deleted automatically. You can delete any other mock interview from your interview history, and all of them are deleted with your account. The earlier question-by-question practice format works the same way, except that its questions are read aloud and your recorded answers transcribed by Deepgram instead.

Resume builder data

If you use the resume builder, we store what you enter: name, job title, contact details, work history, education, skills, and project details. This stays in our database until you edit, clear, or delete it, or delete your account.

Personalization (your CV and speaking style)

If you fill in Personalization, we store what you give us there so that suggested answers sound like you:

Your CV: the text of the CV you upload (a PDF or Word file), the file's name and the upload date, and a short summary of it that our AI writes and you can edit. We read the file and discard it; we don't store the CV file itself. If you choose the CV you made in the resume builder instead, we store its text and summary the same way.
How you speak: your native language, your level in the languages you interview in, the answer length and tone you prefer, the role you're interviewing for, and what you want your answers to bring out.

To read a PDF, we send it to OpenRouter, which extracts its text with a PDF and OCR parser and passes it to the AI model that writes the summary; a Word file is read on our own servers. While "Personalize the live interview assistant's answers" is on, the summary and your speaking style are sent to OpenRouter with each question so the suggested answers use your real experience at your language level. Mock interviews use the summary only when you turn on "Use my CV" in the setup. You can edit the summary, remove your CV, or switch personalization off in the live assistant at any time on the Personalization page. Your profile stays until you change or remove it, or delete your account.

CVs uploaded for the discontinued job-application service

Yooda AI used to offer a job-application service, now discontinued, for which you could upload a CV. If you uploaded one, we still hold the PDF file with its filename and upload date, and a copy may be attached to a request you submitted at the time. We no longer use these files for anything and keep them only until they are deleted.

Support chat

If you write to us in the support chat in the app, we store the conversation: your messages, the answers, the page you started it on and, when it's passed to our team, why. An AI assistant answers first, through OpenRouter; to help with your account it can see your credit balance, your recent credit activity and your plan, and it can't change anything on your account. When you ask for a person, or the assistant can't help, our team reads the conversation and replies there, and we let you know by notification and email. Conversations stay until you delete your account; to have one deleted sooner, contact us at hi@yoodaai.pro.

Payment information

Payments are handled by our payment processor, Creem. We share your email address with Creem to process a purchase; we never see or store your card details, since Creem handles that directly. We keep a local record of your purchase (plan, status) for billing and support.

Analytics

We use PostHog (hosted in the EU) and Google Analytics to understand how people use the site: pages visited, features used, and similar usage patterns. Analytics runs for every visitor from the first visit, because we rely on it to know which channels bring us visitors and customers. You can block or delete its cookies in your browser settings or with a content blocker. We do not record your sessions or screen activity. When you create an account or buy credits, we also record that in PostHog (for a purchase, the plan and amount), linked to your account and to the page and referring site of your first visit, so we can tell which channel brought you.

Email communications

When you sign up, your email may be added to our email platform, Plunk, so we can send onboarding tips, product updates, or marketing emails. You can unsubscribe from marketing email at any time via the link in any such email.

Cookies

| Cookie | Purpose | | -------------------------- | ----------------------------------------------------------------------- | | Session cookie | Keeps you signed in | | NEXT_LOCALE | Remembers your language preference | | yooda_first_touch | Remembers the page and referring site of your first visit, for one year | | PostHog / Google Analytics | Analytics, as described above |

We share data only with the providers that help us run the Service, each under their own privacy terms:

Speechmatics (speechmatics.com): real-time speech-to-text. Interview audio is never stored by us.
OpenRouter (openrouter.ai): generates AI interview-answer suggestions from text, runs the mock interviewer and writes its reports, reads and summarizes the CV you upload to Personalization, and answers the support chat. OpenRouter routes each request to one of its third-party inference providers on our behalf.
ElevenLabs (elevenlabs.io): the mock interviewer's voice, reached through OpenRouter. It receives only the interviewer's lines.
Judge0 (judge0.com), through RapidAPI (rapidapi.com): runs the code you write in a coding mock interview against the problem's tests.
Deepgram (deepgram.com): voice for the earlier question-by-question practice format: it reads the questions aloud and transcribes your recorded answers.
Creem (creem.io): payment processing.
Plunk (useplunk.com): transactional and marketing email.
PostHog (posthog.com): product analytics, hosted in the EU.
Google (policies.google.com/privacy): Google Analytics for website analytics, and sign-in if you choose to sign in with Google.

We do not sell your personal data.

Data retention

We keep your account, resume, profile and mock interview data for as long as your account is active. When you delete your account, we permanently delete your account record, resume data, profile (CV text, summary and speaking style), mock interviews (transcripts, reports and code), support conversations, payment history, and the CV on your account, if you uploaded one for the discontinued job-application service, from our systems. A copy attached to an earlier job-application request is not removed automatically; contact us at hi@yoodaai.pro and we'll delete it.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can edit or delete your resume data, edit your profile or remove your CV from it, delete any mock interview from your interview history, and delete your account at any time from the app. For anything else, including a request to delete a CV you uploaded for the discontinued job-application service, contact us at hi@yoodaai.pro.

Children's privacy

Yooda AI is built for job seekers and working professionals and isn't directed at, or intended for use by, anyone under 16. We don't knowingly collect personal data from children.

Changes to this policy

We'll update this page whenever how we handle your data changes, along with the effective date above.

Contact

Nord Software LLC · Ukraine hi@yoodaai.pro